Privacy Policy

Effective Date: October 25, 2026

At The Grazing Hour, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, or book our services.

1. Information We Collect

When you interact with The Grazing Hour, we may collect the following information:

  • Contact Information: Your name, email address, phone number, and other contact details you voluntarily provide.

  • Event Information: Event date, location, guest count, type of celebration, menu selections, and other details necessary to coordinate our services.

  • Booking Information: Information provided through service agreements, booking confirmations, and related communications.

  • Payment Information: Payment amounts, transaction status, and related billing records. Payments are processed securely through Stripe. We do not directly collect or store your complete credit or debit card information.

  • Website Information: Certain technical information, such as browser type, device information, IP address, and website activity, may be collected automatically through Squarespace and any enabled website analytics or cookies.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and communicate about our services.

  • Review event availability and provide pricing information.

  • Prepare agreements, invoices, and booking confirmations.

  • Coordinate menu selections, event logistics, and service arrangements.

  • Process payments and maintain business records.

  • Improve our website, services, and customer experience.

  • Comply with applicable legal and regulatory obligations.

We do not sell your personal information.

3. Third-Party Service Providers

We use trusted third-party service providers to support website functionality, manage inquiries, facilitate electronic agreements, coordinate event details, and securely process payments.

These providers may collect or process personal information as necessary to perform their services, subject to their respective privacy and security practices.

We do not sell your personal information and share information with service providers only as reasonably necessary to operate our business, fulfill bookings, and comply with applicable legal obligations.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

You may manage cookies through your browser settings and, where available, the cookie preferences provided on our website.

5. Information Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, or misuse.

We also rely on established third-party platforms that maintain their own security measures.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Information Retention

We retain personal information only for as long as reasonably necessary to manage inquiries, fulfill bookings, maintain business records, resolve disputes, and comply with applicable legal obligations.

Information that is no longer needed will be deleted or securely disposed of when reasonably practicable.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided.

We will review and respond to requests in accordance with applicable law and any legitimate business or legal recordkeeping requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

The Grazing Hour is not responsible for the privacy practices or content of websites operated by other organizations. We encourage visitors to review the privacy policies of any external websites they access.

9. Children's Privacy

Our website and booking services are intended for adults.

We do not knowingly collect personal information directly from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Grazing Hour
Dallas–Fort Worth, Texas
Email: thegrazinghourcart@gmail.com